The mystery shop service offers a fantastic cost effective method of increasing Sales and Customer service. Promote Leisure can offer an independent impartial visit to your business and will produce a report with details on areas that you have requested about your business. This service is one of Promote Leisure's most popular and has helped Health Clubs, Hotels and individuals improve their customer service.  

Promote Leisure offers a range of customer service training courses that are bespoked for the Health and Fitness Industry. Provide your customers and Members with the highest standards possible across every department.

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Solve those recruitment headaches for key positions within your Club. Our partners offer a large database of high calibre individuals that have the right skills and experience within the leisure industry to deliver the results you want.

A fresh pair of eyes to review all or parts of the Club. Reports from site visits are available on the following areas:

Maintaining is as important as gaining. Thirdway offers a range of retention services and courses to benefit your business.

Professional independent general inventory services are available at competitive rates. These can be used to assist your Clubs current operations on an adhoc basis; alternatively a full monthly service is available. We specialise in Food and Beverage and retail stocktakes to ensure you are able to operate at the greatest profitability.