Subject Summary

Whether it is an incoming telephone enquiry or a prospective outgoing sales call, this course will equip you with the skills to book that all important appointment. Gain the right information, understand the prospects requirements and maximise all the Club’s enquiries.

• Topics covered during the day
• Telephone techniques
• Build rapport quickly
• Book appointments easily
• Get their attention in 12 seconds
• Match Club benefits to customers requirements

Who would benefit from the day?

Individuals that handle enquiries regarding Membership and Event bookings. Ideally suited to those that work in the Sales Department or Reception.

The course is restricted to just 12 delegates per venue to ensure all attendees will achieve their personal objectives.
 
Fee includes:
A comprehensive course manual and progress follow up.
Tea, coffee, water, soft drinks, biscuits and fruit provided throughout the day
Additional:
Lunch options will be sent through with booking confirmation.

Click here to Contact us  for further information or call 01491 845540